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"I just wanted to write you and let you know about the excellent service my family and I received this past weekend from one of your managers, Becky Winger. We were in Salina this past weekend for my grandmother's funeral, Margaret Coad. My family and I are from Alabama and made the 14-hour drive on Saturday. There was a mix-up with my sister's room and Mrs. Winger and her staff took care of it for us. On Monday, there was a change in our plans that made us have to leave a day earlier than expected and Mrs. Winger was very helpful in accommodating us. She really made us comfortable during our stay in what was a very hard time for us.
We really appreciated that and will not forget her effort and generosity.
I have stayed in a number of Holiday Inns and Holiday Inn Expresses. The staff in Salina is by far the most helpful and accommodating staff I have dealt with so far. I just thought you should know what a great job they are doing." |